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Terms of Service

Effective date: August 22, 2026

These terms are an agreement between your business and Log Cabin Tech LLC, a Maine limited liability company. Werkmester is a registered DBA of Log Cabin Tech LLC. By using Werkmester, you agree to what's below.

1. The product keeps moving

Werkmester is under active development. Features get added and reworked; screens change. We'll tell you before a change would disrupt how you work, but you should expect the software to keep improving.

2. Your account

Give us accurate business and contact information. Keep your login credentials private — two-factor login is available and we recommend it. You're responsible for what the people you invite into your workspace do there, and for removing access when someone leaves.

3. Pricing and payment

Pricing is agreed with each business during onboarding. There is no public price list. Your terms — what you pay, how often, and what's included — are whatever we put in writing with you at onboarding.

We may change pricing for a future term with at least 30 days' written notice. If we do, you can decline by cancelling before the new term starts. If a charge goes unpaid, we may suspend access after giving you notice.

4. Taking payments from your customers

Payment processing runs on your own Stripe account, connected to your workspace. You are the merchant. Stripe's terms and fees apply to you directly, and chargebacks, disputes, and refunds are between you, your customer, and Stripe. We pass money instructions to Stripe; we don't hold your funds.

If you use surcharge, cash-discount, or sales-tax features, you are responsible for using them lawfully — card network rules and state law both apply and they vary. These features are tools, not tax or legal advice.

5. Your data is yours

The business records you put into Werkmester belong to you. We hold them as your service provider and use them to run the service for you — nothing else. We don't sell them, and we don't share them with other businesses that use Werkmester.

Your data is yours — export it any time. The product includes exports (spreadsheets, PDFs, catalog files), and if you need more than that, ask: we'll provide whatever you need. You can leave at any time. After you cancel we'll keep your data available for a reasonable window so you can export it, then delete it on request.

6. Acceptable use

Don't use Werkmester to break the law. Don't upload information you have no right to hold. Follow the rules that apply to email and text messaging — consent and opt-out obligations for messages you send through the product are yours, not ours. Don't probe or attack the system, don't try to reach another business's workspace, don't scrape or resell the service, don't upload malicious files, and don't overload it in ways that degrade it for others.

We may suspend an account that's causing harm, and we'll tell you why.

7. Uptime, backups, and support

We run Werkmester carefully and we keep backups. Like any online service it has maintenance windows now and then, and we don't sell a formal service-level agreement — but keeping your business running is the job.

Support is a real person, by email, during normal business hours. And if you ever need your data — all of it, or any slice of it — we'll provide it.

8. Changes to the service and to these terms

We may change, add, or retire features. If a change materially reduces what you're getting, we'll give you notice and, if we can't work it out, a fair way to leave. We may update these terms; the effective date at the top will change and we'll notify the businesses that use Werkmester of meaningful revisions. Continuing to use the product after that means you accept the update.

9. Cancellation, refunds, and termination

You may cancel at any time, effective at the end of your current term, and you won't be charged again after that; fees already paid aren't refunded unless we agree otherwise in writing. We may terminate for non-payment, for serious or repeated violations of these terms, or if we're legally required to. If we shut the product down entirely, we'll give you as much warning as we can and time to export.

10. No warranties

Werkmester is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied — including merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the software will be error-free, that calculations will fit every situation, or that it will meet every legal or tax obligation your business has.

11. Limits on our liability

To the fullest extent permitted by law: we are not liable for indirect, incidental, special, or consequential damages, or for lost profits, lost business, or lost data. Our total liability for any claim relating to Werkmester is limited to the fees you paid us in the 12 months before the claim arose, or $100 if you paid nothing.

Some states don't allow certain limits; where that's true, these limits apply only as far as the law allows.

12. Your responsibility

You'll cover us for claims brought by others that arise from your use of Werkmester, your business records, or messages you sent through it — for example, a claim that you had no right to hold or send someone's information.

13. Law and disputes

These terms are governed by the laws of the State of Maine, without regard to conflict-of-law rules. Before filing anything, contact us and give us 30 days to resolve it — most problems clear up with a phone call. If that doesn't work, disputes go to the state or federal courts located in Maine, and both sides agree to that venue.

14. Odds and ends

If any part of these terms is unenforceable, the rest still stands. Not enforcing something once doesn't waive it. You may not transfer this agreement without our consent; we may transfer it in a merger or sale of the business. These terms, plus your onboarding agreement, are the whole deal between us.

15. Contact

hello@werkmester.com